Onfleet is Forbes Advisor’s Choice for Best Overall Route Optimization Software. This feature-rich solution is user-friendly, competitively priced, and comes with strong customer support.
Although Onfleet doesn’t have a free version, it does offer a 14-day free trial, so you can try out the software before committing to a paid plan. Plans start at $149 per month and go up to $1,999 per month for the Professional plan. However, the lowest tier plan does not include route optimization, so to get this feature you will need the basic plan which starts at $349 per month with an annual commitment, or $449 per month with monthly billing.
Another key difference between plans is the number of tasks included; the Starter plan includes 1,000 tasks and you pay $0.13 for additional tasks. The top-tier professional plan includes 12,500 tasks and you pay $0.18 for additional tasks.
All Onfleet plans include unlimited drivers and dispatchers, status-triggered customer notifications, anonymous driver-to-customer communication, proof of delivery, and customer feedback collection functionality. End-to-end routing and automated dispatch powered by artificial intelligence (AI) lets you track your fleet in real time using Onfleet’s intuitive web-based dashboard.
In addition to route optimization, the top packages also come with predictive ETA notifications, age verification, barcode scanner and dedicated phone number. The Professional plan includes a private label tracking page, multi-brand account support, and unlimited analytics and export history.
You can integrate Onfleet into your existing enterprise technology stack by importing CSV or Excel files or use Zapier to connect to leading third-party applications. Onfleet also has a developer-friendly API that gives you full control over custom integrations.
Support is offered through Onfleet’s online support center and message tickets. Phone support is not available.
Who should use it: Onfleet offers such a range of features and pricing options that it works seamlessly and fits perfectly with all types of organizations requiring route optimization software.