Department of Corrections Launches Tool to Track Packages Sent to Correctional Facilities


HARRISBURG, Pa. (WKBN) – The Pennsylvania Department of Corrections (DOC) recently updated its website to include a new tool that allows users to more effectively track packages sent to loved ones incarcerated at DOC facilities .

The new package tracking system allows users to track an item from the time it arrives at the security processing center until it is delivered to the appropriate correctional facility.

“The community told us that the packages would be ‘delivered’ to the sender’s website after they arrived at the security clearinghouse and that there was no way to track the shipment until it was finished. final destination, ”DOC Secretary John Wetzel said. “We are pleased to offer this enhanced package tracking system so that friends and family of incarcerated people can monitor their shipments throughout the process.”

The package tracking system uses the same unique tracking number issued by USPS, UPS, FedEx, Amazon, and other commercial shipping services.

Security clearinghouse staff review items for contraband and other security risks and forward them to the appropriate facility within three weeks. After arriving at an institution’s mail room, packages are usually delivered to inmates within one day.

The Security Processing Center operates five days a week to ensure that packages continue to flow to the prison population. Staff review around 2,500 magazines each week and have processed over 302,000 books to date in 2021.

For access to the new parcel tracking tool and for more information on sending parcels and other mail to people incarcerated in the state prison system, visit


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